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Hi,
i got back into adobe CC by taking a trial as I urgently need InDesign to modify a resume I made a while ago.
i downloaded InDesign from the CC utility, and it crashes at every launch... I can see the welcome page, then immediately crashes with no indication of what went wrong.
Illustrator works perfectly for instance
already tried uninstalling/reinstalling, deleting folders in AppData etc, is there any solution as I need it quite urgently ?
my config is :
Intel Core i9 10850k
32 Gb DDR4
RTX 3070
NVME storage
Windows 11
Thanks in advance
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Some suggestions:
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Hi,
Thank you for the fast answer
In the meantime it seems to work as intended after a few reboots... No idea of what was causing this but i guess it can be considered as solved !
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Did you try to open a document when you first launched InDesign?
If yes and the crash occured by trying this, you should trash all cache files that are in your user folder at:
User > Username > AppData > Local > Adobe > InDesign > Version 17.0
And also a file in the folder of your document you wanted to open that begins with a tilde character and ends with .idlk, if this is still there and InDesign does not run.
Regards,
Uwe Laubender
( ACP )