Bug export/photo/lien suite mise à jour OS VENTURA

[Geoffrey5FB7]

Bonjour,

Suite à la mise à jour de mon Mac Book Pro et de la suite Adobe, je rencontre de nombreux problèmes dont plusieurs sur Indesign :

- Affichage des images en mode glitch et problème de lien (fichiers bien présents)

- Impossible d'enregistrer  mon fichier Indesign (obligé de le faire dans un autre dossier)

- Impossible d'exporter PDF : problème de liens et URL (peu importe si les fichiers sont en local ou non)

Je désespère un peu car impossible de travailler sur mes dossiers en cours...

Auriez-vous un sujet en cours ? Des solutions ou idées ?

Merci d'avance pour votre aide.
Bonne journée

[Eric Dumas]

Hi,

Just to clarify, can you confirm:

• these issues only appeared after updating your operating system and software?
• the links are still not working after being reconnected in the Links panel? Are the resources stored on your local drive, network, cloud?
• when saving your file, does it ask to save as a new version, overwriting the older InDesign version? or are you trying to save the file as an older version? locally, network, cloud?
• what settings (CPU vs GPU) do you use for your display?

I am not familiar enough with the updates of the Mac OS, I wonder if it saves the files using a different structure, causing most issues.

[Geoffrey5FB7]

Hi Eric,

Thanks for your help. Here's the information I can give you:

• Yes, these issues appeared after the update. First OS Ventura then Indesign.
• I tried to connect the links but when I try to export, the error message "unable to export PDF" appears. My files (JPEG) are indeed stored on an SSD.
• Even when saving the file, the problem persists, whether locally or on the SSD.
• Settings (CPU VS GPU) I don't know

Do you need other information?
Thanks 🙂

[Steve Werner]

It's important to update to Ventura 13.1 because it fixed many problems. Have you done so?

[Geoffrey5FB7]

Thanks for your help. The update was done with version 13.1. While working this afternoon, I realize that it is only the files that were stored on the SSD at the moment... The original files stored locally are working well.