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Bug Indesign 2025

New Here ,
Feb 01, 2025 Feb 01, 2025

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Hello friends,
Have you encountered the following problem? When I open a file created in Indesign 2024 in Indesign 2025, Indesign 2025 crashes, or offers me to recover the elements of my Indesign 2024 file, but then I lose all my data. Do you have any solution? Thank you very much.

John

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Community Expert ,
Feb 01, 2025 Feb 01, 2025

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Bonjour Jean Luch

InDesign 2025 is having many problems so far, especially on macOS.

Try experimenting through this collection of troubleshooting tips.

Mike Witherell

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New Here ,
Feb 01, 2025 Feb 01, 2025

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Thank you Mike! I am not an expert, but I will test the different solutions proposed, or probably first uninstall Indesign 2025.

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Community Expert ,
Feb 01, 2025 Feb 01, 2025

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@jean-luch55514129

 

Do your file opens fine in 2024?

 

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New Here ,
Feb 01, 2025 Feb 01, 2025

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Yes, files opens fine in 2024, but crash when open it in 2025.

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Community Expert ,
Feb 01, 2025 Feb 01, 2025

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Do you have this problem with all files or only specific ones?

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New Here ,
Feb 01, 2025 Feb 01, 2025

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All 2024 files, systematically.

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Community Expert ,
Feb 02, 2025 Feb 02, 2025

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All 2024 files, systematically.

By @jean-luch55514129

 

That's unusual. Hopefully the troubleshooting solutions suggested in the thread will help.

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Community Expert ,
Feb 02, 2025 Feb 02, 2025

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Maybe try the nuclear reset method (from the troubleshooting list I sent you) that includes running the CC cleaner to thoroughly remove the app before you attempt to reinstall the 2025 version. It sounds like the problem is the app; not the document files.

Mike Witherell

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