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Hello friends,
Have you encountered the following problem? When I open a file created in Indesign 2024 in Indesign 2025, Indesign 2025 crashes, or offers me to recover the elements of my Indesign 2024 file, but then I lose all my data. Do you have any solution? Thank you very much.
John
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Bonjour Jean Luch
InDesign 2025 is having many problems so far, especially on macOS.
Try experimenting through this collection of troubleshooting tips.
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Thank you Mike! I am not an expert, but I will test the different solutions proposed, or probably first uninstall Indesign 2025.
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Yes, files opens fine in 2024, but crash when open it in 2025.
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Do you have this problem with all files or only specific ones?
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All 2024 files, systematically.
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All 2024 files, systematically.
By @jean-luch55514129
That's unusual. Hopefully the troubleshooting solutions suggested in the thread will help.
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Maybe try the nuclear reset method (from the troubleshooting list I sent you) that includes running the CC cleaner to thoroughly remove the app before you attempt to reinstall the 2025 version. It sounds like the problem is the app; not the document files.