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BUG QRCODE caracter special

New Here ,
Aug 27, 2021 Aug 27, 2021

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Hi, I'm having a problem in generating the QRcode, in the business card option with special character. These characters are not read correctly on apple devices. How can I solve this problem? TKs Anderson

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correct answers 1 Correct answer

Community Expert , Aug 27, 2021 Aug 27, 2021
quote

Example: André

in version 2.1 - Stay And √..

in version 3.0 - It is spelled correctly André


By @Limaanderson

 

Because the error is with an accented character, maybe this is a Unicode issue.

  • The font might not be Unicode/OpenType and therefore is not able to correctly represent the  é.
  • Or version 2.1 doesn't recognize the Unicode é, and version 3.0 does.

 

Check your font's properties and see if the words OpenType or Unicode or both appear anywhere in its description.

 

 

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LEGEND ,
Aug 27, 2021 Aug 27, 2021

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Which special character? Please be exact and detailed. 

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Community Expert ,
Aug 27, 2021 Aug 27, 2021

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Have you reached out to apple on this?

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New Here ,
Aug 27, 2021 Aug 27, 2021

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People...

I'm a beginner...

What I can say is that when I generate for example on the website QRCode Monkey in version 2.1 presents a problem in the special character. When I generate in version 3.0 I don't have a problem with accents.

 

Example: André

 

in version 2.1 - Stay And √..

 

in version 3.0 - It is spelled correctly André

 

In Indesign (version 14.4x64) QRcode Generator

presents the same problem.

 

Help! Please!

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New Here ,
Aug 27, 2021 Aug 27, 2021

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The bug presents in Indesign for mac and for windows.

Limaanderson_0-1630093802333.png

 

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Community Expert ,
Aug 27, 2021 Aug 27, 2021

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quote

Example: André

in version 2.1 - Stay And √..

in version 3.0 - It is spelled correctly André


By @Limaanderson

 

Because the error is with an accented character, maybe this is a Unicode issue.

  • The font might not be Unicode/OpenType and therefore is not able to correctly represent the  é.
  • Or version 2.1 doesn't recognize the Unicode é, and version 3.0 does.

 

Check your font's properties and see if the words OpenType or Unicode or both appear anywhere in its description.

 

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

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New Here ,
Aug 27, 2021 Aug 27, 2021

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People,

 is it possible in indesign to choose version 3.0 to generate the QRcode?

See the image that indesign generates in version 2.1.

Is there an update for indesign to generate version 3.0?

Limaanderson_1-1630099787878.png

 

 

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LEGEND ,
Aug 29, 2021 Aug 29, 2021

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Hi there,

 

Sorry to hear about your experience. I agree with @Bevi Chagnon - PubCom.com on this. In addition to that, you may find more information about managing QR Codes in this help article. Hope it helps.
I'd request you to upvote & add your comments on this InDesign UserVoice post related to upgrading the version of QR Code version. The product team might look into it in upcoming releases.

 

Regards,

Ashutosh

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