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Bug unter Mac OS Ventura: Color differences between GPU and software rendering

Explorer ,
Oct 31, 2022 Oct 31, 2022

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Hey, there is a annoying bug unter InDesign 2022 and 2023 under Mac OS Ventura.

InDesign is rendering with GPU the colors unsaturated and wrong.

Only switching to the software renderer (shift+E) will render the colors correctly.

Is there any way to fix this?

 

I attached some examples.

 

Best

Sascha

 

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correct answers 1 Correct answer

Explorer , Dec 14, 2022 Dec 14, 2022

Hey all,

Ventura 13.1. seems to fix the problem.

Colors in InDesign are vivit again.

 

Best

Sascha

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correct answers 1 Pinned Reply

Adobe Employee , Nov 07, 2022 Nov 07, 2022

Hi All,

 

We are aware of how annoying it could be. The team is looking into a known bug with Illustrator and InDesign. 

 

The workaround that has helped customers so far-

 

  • Open Adobe Creative Cloud Manager, right-click InDesign and open it in Intel mode.
  • Resolved by switching back to macOS Monterey.

 

Please try the workaround suggested and let us know if that works.

We'll keep you informed as soon as the problem is fixed.

 

Thanks,

Harshika

<Pinning the response to highlight>

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Adobe Employee ,
Nov 17, 2022 Nov 17, 2022

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Yes, @markus_m. This is a known issue on multiple Creative Cloud apps on Ventura's machine. The teams are prioritizing this issue and working with the Apple team.

 

You'll definitely see the improvements soon.

 

We appreciate your patience.

 

Thanks,

Harshika

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Community Beginner ,
Dec 20, 2022 Dec 20, 2022

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Now it works again in proper way. 👍

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Explorer ,
Dec 14, 2022 Dec 14, 2022

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Hey all,

Ventura 13.1. seems to fix the problem.

Colors in InDesign are vivit again.

 

Best

Sascha

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

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I agree with Sascha. I updated to Ventura 13.1 yesterday on my MacBook Pro 2021 and it seems to return the colors to normal.

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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I'm working on Ventura 13.0.1. Unfortunately the colors are still wrong.

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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You need tu update your sytem to 13.1 to make the colors displayed bright again. 13.0.1 dosn’t work.

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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I'm working on Ventura 13.0.1. Unfortunately the colors are still wrong.

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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OK, I'm installing. I didn't get notification about update 13.1.

 

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Adobe Employee ,
Jan 09, 2023 Jan 09, 2023

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LATEST

Hi @Michał Ziółkowski,

 

Sorry for the trouble. Would you mind checking this article: https://support.apple.com/en-us/HT201541, which might help you update your OS?

 

Let us know if that helps.

 

Thanks,

Harshika

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Community Beginner ,
Dec 14, 2022 Dec 14, 2022

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Great ! I'm testing this tonight.

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Adobe Employee ,
Dec 20, 2022 Dec 20, 2022

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Awesome. Glad to hear the issue is resolved with the apple release and thanks for the confirmation. Please feel free to create a new post if you are experiencing issues with XD.

 

We will be happy to help.

 

Thanks,

Harshika

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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I'm working on Ventura 13.0.1. Unfortunately the colors are still wrong.

 

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