Can no open InDesign files? Adobe is no help.

New Here ,
Aug 06, 2022 Aug 06, 2022

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Here is the error maesage I get : Cannot open the file “.2022 Entry Form 2.indd.icloud”.  Adobe InDesign may not support the file format, a plug-in that support the file format may be missing, or the fil may be open in another application." 

I can open the files but only via icloud but why should I pay so much for Adobe Suite but have to go outside the app?

 

Mahalo for anyones help..

Chris

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Community Expert , Aug 06, 2022 Aug 06, 2022

This seems to be an Apple iCloud issue, you would need to sync the whole file on to your system and then you will have indd files instead of icloud files. See the following article it elaborates on this point

https://www.sync.com/help/why-do-my-files-have-an-icloud-extension/

-Manan

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Community Expert ,
Aug 06, 2022 Aug 06, 2022

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I suspect that you are getting the error because InDesign doesn't know what a .icloud file is...

Cna you remove the extra file extension?

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New Here ,
Aug 06, 2022 Aug 06, 2022

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Thank You.
So am I saving the file wrong?
When I save the document Adobe only give me 3 options?
Mahalo

Chris Gardner

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Community Expert ,
Aug 06, 2022 Aug 06, 2022

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What are the options you are getting, and what do you choose?

I save all my files locally on my own hard drive, so I have no iCloud experience

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New Here ,
Aug 06, 2022 Aug 06, 2022

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Hi,
So it used to save document without problems as InDesign Doc but now it
give me the error message?
Here are my options,
Thank You!

- InDesign Document
- InDesign Template
- InDesign CS4 or later


(PII removed by moderator)

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Community Expert ,
Aug 06, 2022 Aug 06, 2022

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This seems to be an Apple iCloud issue, you would need to sync the whole file on to your system and then you will have indd files instead of icloud files. See the following article it elaborates on this point

https://www.sync.com/help/why-do-my-files-have-an-icloud-extension/

-Manan

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