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Can't check out file

New Here ,
Feb 12, 2019 Feb 12, 2019

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Unable to check out this file. It may be in use by someone else.

I want to solve this problem.

[Title edited for clarity by moderator. Was "hi".]

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correct answers 1 Correct answer

Community Expert , Feb 12, 2019 Feb 12, 2019

Could you please be more elaborate on what the issue is. Are you not able to open up an InDesign file? What is the version of InDesign that you are using and what is OS in use? How did you get this file, did you create it or it was sent to you by someone? Is the file on a local path or a network path.

-Manan

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Community Expert ,
Feb 12, 2019 Feb 12, 2019

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Could you please be more elaborate on what the issue is. Are you not able to open up an InDesign file? What is the version of InDesign that you are using and what is OS in use? How did you get this file, did you create it or it was sent to you by someone? Is the file on a local path or a network path.

-Manan

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Adobe Employee ,
Feb 14, 2019 Feb 14, 2019

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Hi there,

Sorry to hear about this error. This generally happens when the file is saved on a Shared Folder/ Network Drive where multiple people can access it at the same time. Please copy paste the file at Desktop and change the name and then try to open it from Desktop.

Regards,

Srishti

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New Here ,
May 31, 2023 May 31, 2023

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I tried doing this and it disconnects all the stories since it's no longer cloud based, is there another way to approach this issue?

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Community Expert ,
May 31, 2023 May 31, 2023

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Please start a new discussion with full details on what you're trying to accomplish. This discussion is more than four years old and I'm going to lock it.

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