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Can't open a new doc in InDesign

New Here ,
Nov 14, 2022 Nov 14, 2022

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Help! I can't create a new doc anymore, the window doesn't appear, I reinstalled the software but to no avail

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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Sounds like the dialog could be off the screen. Have you reset your preferences? Reinstalling does not do that.

 

What version of InDesign? What operating system? 

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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I'd agree with Bob about restoring preferences and caches. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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With the excellent advice from @BobLevine and @Steve Werner 

I would like to add:

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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