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Can't open any inDesign docs, not even a new InDesign Doc

New Here ,
Aug 22, 2021 Aug 22, 2021

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Hi,

My InDesign is open, but it won't open any files. I have tried:

Opening from Ap, dbl click, drag 7 drop. It won't even open a new InDesign file

I have installed and reinstalled it 3 times. Restarted my computer and nothing....

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Adobe Community Professional ,
Aug 22, 2021 Aug 22, 2021

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Can you inform us:

  1. What OS and Version?
  2. What InDesign version?
  3. How was InDesign installed? From the cloud? From a CD/DVD? From another computer? From a backup?
  4. What kind of InDesign file? INDD, IDML, INDL, INDB or any other?
  5. Did it work before? If yes, has something been changed?
  6. Where is InDesign installed? On the computer or on the network?

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Adobe Employee ,
Sep 11, 2021 Sep 11, 2021

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Hi there,

 

Sorry to hear about your experience. Would it be possible for you to share the information asked by @Willi Adelberger?

I'd also request you to try the troubleshooting steps given on this community post & let us know if they help. Looking forward to your response.

 

Regardsm

Ashutosh

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