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Can't Open InDesign File

Community Beginner ,
Oct 26, 2021 Oct 26, 2021

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Hi,

 

I am getting an error message but I checked and I have the latest version of InDesign installed.  I can't "Update" because I have the latest version and "Convert File" deletes content from the file.   Any suggestions?

 

janp76986196_0-1635258633446.png

 

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Feature request

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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What content exactly is deleted when you use [Convert File] ?

 

FWIW: Just today InDesign 2022 version 17.0 was released.

Check Updates under Help in your CC Desktop App.

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Hi @janp76986196:

 

What version of InDesign are you running, exactly? Is it version 16, or is it actually an older version because your computer doesn't support 16 (or now 17)?

 

~Barb

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