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I want to publish my interactive pdf file online, but i get this error message everytime when i do so, anyone know how i can fix it?
also, here's a bunch of threads that discuss the same issue:
Thank you so much! i think i figured it out, once i turned off company firewall it started working!!! thank you so much!
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Try logging out of Creative Cloud website
Log out of your Creative Cloud Desktop
In inDesign go to Help>Log out
Reboot (I don't know why but seems to help)
Then log back in online
Log back in desktop app
Open indesign and ensure you got Help> and ensure you're logged in
Does it work now?
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I want to publish my interactive pdf file online
By @burgerqing
Just to make sure you don't have this terminology mixed up: you're not publishing an "interactive PDF"; Publish Online creates an online version of your InDesign document, which has nothing to do with PDF.
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also, here's a bunch of threads that discuss the same issue:
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Thank you so much! i think i figured it out, once i turned off company firewall it started working!!! thank you so much!