Can't Save, export, Place items etc

New Here ,
Aug 28, 2022 Aug 28, 2022

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I am running Monterey 12.5.1 and the most up to date CC and I am having ongoing issues with simple tasks.

 

I will be working as per normal and then out of nowhere can not use simple functions like 'Save, Save As, Place, Export' only solution is to quit out and start again, I ahve already had to do this 4 times this morning.

 

Any advice would be appreciated!

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Bug , Performance

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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Does it happen on one file only or on different files?

If it happens on one file only, try to export it as idml. If not, try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl and Alt keys [Windows], Shift, Ctrl, Alt and Cmd keys [Mac] until you see a warning message asking for confirmation.

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Adobe Employee ,
Aug 29, 2022 Aug 29, 2022

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Hi, 

 

Sorry to hear about the trouble. Please try the suggestions shared above and if it still doesn't work, please share a few more details like:

 

  1. The exact version of InDesign.
  2. Does this happen randomly or any specific action leads to this issue?
  3. Is this happening while saving the file locally on the Hard Drive or on any network location or network folder synched locally? 

 

We're here to help, just need more information.

 

Regards

Rishabh

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