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The color labels in the Pages panel do not appear. When I right-click a page and go to the Page Attributes > Color Label, the first section for 'None' and 'Use Master Color' are grayed out. When I select a color nothing happens. I tried 'Override All Master Items' and set 'Apply Master Pages' to 'None', but that didn't work either.
Have you rebuilt your preferences? Hold down the Cntl-Alt-Shift keys or Cmd-Cntl-Opt-Shift keys when starting InDesign.
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Have you rebuilt your preferences? Hold down the Cntl-Alt-Shift keys or Cmd-Cntl-Opt-Shift keys when starting InDesign.
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Try saving as IDML and reopen in InDesign.
Otherwise, is there any chance you could put the file in the Creative Cloud folder and share the link? You can make a copy and delete any sensitive material if necessary.