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Can't see user colors or names in Story Editor 'track changes'

New Here ,
Oct 25, 2022 Oct 25, 2022

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When opening Story Editor in InDesign with Track Changes on my co-workers can see the individual name and colors assigned to the various team members who have edited the document.  When I open it, all I see is my own color and name though I didn't make the changes.  I am guessing there is a setting somewhere that I need to turn on, but I can't find it.  Again please not, my associates can all see the various names and colors, just not me.  suggestions???

 

Thanks,

Wendy

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How to , InCopy workflow

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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I'm pretty sure that you need no special setting to view what you're requesting. If you're making changes and you want your name to appear, you should enter it in File > User:

 

Screen Shot 2022-10-25 at 11.36.07 AM.png

So it sounds like your system isn't working correctly. If this happens with all documents you might try restoring your preferences and caches following these instructions:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Thanks I will pass it on.  I am not having this problem, it is my co-worker.  He has his name set up...but ALL edits in his system with his color/name even though someone else made them. The rest of us see the actual editor and their color.  It is just him.  Thanks for the reset instructions.   We will try that. 🙂

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