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Cannot add data to "unknown document"

New Here ,
Sep 13, 2019 Sep 13, 2019

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I tried to open an inDesign document and the error message: Cannot add data to "unknown document" appeared. What does this mean and what do I do? 

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Adobe Community Professional ,
Sep 13, 2019 Sep 13, 2019

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This can happen if trying to open an InDesign document in a different version than it was originally created in. 

If the file is on a server, download it to your desktop and try opening it. Make sure that the file has the proper InDesign file extension.

If that doesn't work, Markzware has a recovery service which may work for you. https://markzware.com/products/file-recovery-service/

Otherwise, you may need to rebuild the file.

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New Here ,
Sep 13, 2021 Sep 13, 2021

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Hi. I had the same problem on ID 2021. I was about to give up when I tried to open the file as a copy. With that, the program looks for another recent backup file and opens.

 

Open a File> Normal, Original, Copy

 

In the selection box choose copy

 

Hug from Brazil

5391Xa02_0-1631538657848.png

 

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