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Cannot get video to play in interactive PDF

Explorer ,
Mar 14, 2021 Mar 14, 2021

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When I open my interactive PDF to test it I see a warning at the top that says "This PDF content requires Flash Player, which will no longer be suported after December 2020."

 

The video on the page has the "click to activate" message but nothing happens when I click. The video will not play. 

 

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Import and export, Publish online

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correct answers 1 Correct answer

Adobe Community Professional , Mar 14, 2021 Mar 14, 2021
You can still embed and view mp4 video in PDF, however no longer in Flash but through the system, on a Mac with Quicktime for example. You have to change the preference for this in Acrobat under Media to enable this to work!  This is from my blog showing this, it is in Dutch however: http://fvdgeest-dtp.blogspot.com/2020/06/interactive-pdf-en-video-en-geluid-na.html But, how do you make sure your readers of your pdf do the same on their computers? Do you give them instructions? In short, cho...

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Video in interactive.pdf format does not work. Does it have to be a .pdf? Can it be publish online as delivery method?

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Yes it does, you have to change the Media preference however in Acrobat 😉

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Can it be changed one time to work in both Mac and windows with no issue?

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Adobe Community Professional ,
Mar 15, 2021 Mar 15, 2021

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I don't have Reader installed but I would imagine this would be there as well.

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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As mentioned, there are issues with including a video in a PDF, one way around it is to have a hyperlink in your Interactive PDF to an external site like a Youtube, or similar, video. Alternatively use a different format, based on HTML5, such as FXL ePub, Publish Online or in5.

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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You can still embed and view mp4 video in PDF, however no longer in Flash but through the system, on a Mac with Quicktime for example.
You have to change the preference for this in Acrobat under Media to enable this to work! 


This is from my blog showing this, it is in Dutch however:

http://fvdgeest-dtp.blogspot.com/2020/06/interactive-pdf-en-video-en-geluid-na.html

But, how do you make sure your readers of your pdf do the same on their computers? Do you give them instructions? In short, choose a safer way like a link like others here suggested 😉

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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So in order for it to work each person has to make this change themselves?

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Yes. This is a user preference as I mentioned originally and why it's fool's errand to even try to work with video in PDF for anything but a very small controlled audience.

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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I agree, now, can this change be made in both reader and full version of acrobat?

 

 

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Interactive PDFs have many limitations. If appropriate for your case, don't forget about Publish Online. It supports all of InDesign's interactive features, including video, buttons, MSOs, etc. Here are some great examples: http://bit.ly/PubOnCollection

 

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Explorer ,
Mar 15, 2021 Mar 15, 2021

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Thanks for these!

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Beautiful work, Diane. Thanks for sharing. Question: I've updated a document for my client. Created in InDesign 2021. They want animated gifs (screenflows of their software) to play in the exported PDF. I don't think this is possible, so I'm trying to create .mp4's out of the gifs to see if they'll play that way. Whenever I insert (using Acrobat Pro) the mp4s into the exported PDF, I can't seem to get the videos to play. I just get some little weird Flash-looking logo and a play button, but the videos don't play (even after selecting all the appropriate little check boxes in the "Rich Media" dialogue. I understand that I can build animations within InDesign, but that's not really helpful for what I'm trying to do. To your knowledge, is there a way to either embed animated gifs in the PDF (I don't think there is), or if you have suggestions on how to accomplish this, I'm all ears. Thank you! -cw

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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If InDesign's Publish Online isn't suitable for you, have a look at FXL ePubs or in5 (an InDesign plugin (at extra cost): https://ajarproductions.com/pages/products/in5/

 

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Diane Burns has an excellent step-by-step online video tutorial on creating Publish Online documents on Linkedin Learning (you can get 30-days free access): https://www.linkedin.com/learning/indesign-publish-online-2?trk=learning-serp_learning_search-card&u...

 

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