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Cannot handle the request beacuse a model diolog is alert or active.

New Here ,
Jul 24, 2023 Jul 24, 2023

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Hello can anyine help? my Indesign app isnt working properly and keeps showing this -

Cannot handle the request beacuse a model diolog is alert or active.

I have tried to sign out and back in with no joy. It wont let me force quite either.

This is paid for monthly and all up to date.

 

Thanks

 

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Community Expert ,
Jul 24, 2023 Jul 24, 2023

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Hi @Jessica31273563w333 , Have you tied restarting your computer?

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Community Expert ,
Jul 24, 2023 Jul 24, 2023

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Community Expert ,
Jul 24, 2023 Jul 24, 2023

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Usually because some dialog box is open in the background, maybe on another screen or hidden behind something, or off screen.

As suggested - restarting and rebuilding your preferences should help.

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