Cannot handle the request beacuse a model diolog is alert or active.

[Jessica31273563w333]

Hello can anyine help? my Indesign app isnt working properly and keeps showing this -

Cannot handle the request beacuse a model diolog is alert or active.

I have tried to sign out and back in with no joy. It wont let me force quite either.

This is paid for monthly and all up to date.

Thanks

[rob day]

Hi @Jessica31273563w333 , Have you tied restarting your computer?

[Steve Werner]

Or try restoring your InDesign preferences:

https://community.adobe.com/t5/indesign-discussions/indesign-cannot-handle-the-request-because-a-mod...

[Eugene Tyson]

Usually because some dialog box is open in the background, maybe on another screen or hidden behind something, or off screen.

As suggested - restarting and rebuilding your preferences should help.