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Cannot import eps-file into InDesign

Explorer ,
Jul 26, 2022 Jul 26, 2022

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hi,

I am using CS5, Adobe In Design.

I wanna include an eps-file into my In Design document.

So I try to do this via click and drop.

Then I get a message from In Design:

"either the file does not exist or you do not have the permission, or the file may be in use by another application"

Want can I do?

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Bug , Import and export

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correct answers 1 Correct answer

Explorer , Jul 26, 2022 Jul 26, 2022

I found the mistake.

The problem was that I used a German Umlaut: ö

I changed it into oe, and then there was no problem.

Thanks for your support.

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Community Expert ,
Jul 26, 2022 Jul 26, 2022

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  1. Do not use eps in modern times. Use PDF/X-4 or AI instead.
  2. Where is the file? On a dropbox place? Or on another remote place? 
  3. Can you click on the file in the finder/explorer with right mouse click and choose “make file offline available”?

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Explorer ,
Jul 26, 2022 Jul 26, 2022

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hello,

I actually have the file as *ai as well.

The same problem happens.

I do have the *ai file on my hard disk.

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Community Expert ,
Jul 26, 2022 Jul 26, 2022

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Are you stating File > Place doesn't insert the AI file into your InDesign document?

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Explorer ,
Jul 26, 2022 Jul 26, 2022

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yes, I just tried this. does not work..

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Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

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Hi @peterm94018769 ,

 

Sorry to hear about the trouble. Please try renaming the file and saving it to the desktop, once saved please try placing the file in InDesign as suggested above. For more information, you can also refer to this  article https://helpx.adobe.com/indesign/using/placing-graphics.html 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Expert ,
Jul 26, 2022 Jul 26, 2022

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Show us a screen shoot how the file looks in the finder in list view complete.

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Explorer ,
Jul 26, 2022 Jul 26, 2022

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I found the mistake.

The problem was that I used a German Umlaut: ö

I changed it into oe, and then there was no problem.

Thanks for your support.

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Adobe Employee ,
Jul 27, 2022 Jul 27, 2022

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Glad to hear that! Feel free to reach out if you need any further assistance.

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