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Cannot sign in on indd.adobe.com

New Here ,
Jun 09, 2023 Jun 09, 2023

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I am trying to review and delete some documents that have been published online via Adobe Id. 

When going on indd.adobe.com nothing happens when clicking on the "sign in" button.

I've tried this using a Windows PC with both Chrome and Edge, as well as a MacBook with both Safari and Chrome.

Any suggestions? 

Thank you.

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Adobe Employee , Jun 09, 2023 Jun 09, 2023

Hi @E-DAN ,

 

Sorry to hear about the trouble. In addition to Steve's suggestions, could you check if you can sign in here: https://assets.adobe.com/links? If not, please confirm if you're connected to a private or enterprise network.

 

Thanks

Rishabh

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Community Expert ,
Jun 09, 2023 Jun 09, 2023

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To log into Publish Online to review and delete documents, after you open InDesign (with your the Adobe ID you used to create the document)  choose File > Publish Online Dashboard.

 

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Hi @E-DAN ,

 

Sorry to hear about the trouble. In addition to Steve's suggestions, could you check if you can sign in here: https://assets.adobe.com/links? If not, please confirm if you're connected to a private or enterprise network.

 

Thanks

Rishabh

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New Here ,
Jun 14, 2023 Jun 14, 2023

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it works now, ty.

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Adobe Employee ,
Jun 14, 2023 Jun 14, 2023

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Glad to hear that! Feel free to reach out if you need further assistance.

 

 

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