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Cant get a video to play in the exported PDF from InDesign

New Here ,
Jul 01, 2021 Jul 01, 2021

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I have tried multiple times to put a ideo in InDesign and export it into a PDF - However, the video will  not play for me, when my colleague does it then it plays for her. We seem to be having some serious issues with this video as well as other linking issues to URL etc. 

 

Please can someone point me in the right direction ? 

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How to, Import and export, Publish online

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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The right direction is to give up on this. It's a fool's errand.

Multimedia in a PDF is mess and it won't get better any time soon, if at all.

There are plenty of other discussions here.

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New Here ,
Jul 01, 2021 Jul 01, 2021

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Okay Bob, that wasn't very helpful. But thanks for the reply. 

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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The fact that you don't like it doesn't make it unhelpful.

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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take a look at your acrobat setting in your machine for that .pdf against the other person. here:

Screen Shot 2021-07-01 at 9.11.08 AM.png

Screen Shot 2021-07-01 at 9.10.54 AM.png

 

I am on a mac, and quicktime is my media player. what are your and the other person settings?

 

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