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CC Libraries freeze in InDesign

New Here ,
Aug 30, 2021 Aug 30, 2021

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I have been running into this problem for about a month now. Occassionaly when I am using InDesign I notice that my CC Libraries freezes. I will initially be able to use my libraries and place items, but eventually it freezes and looks as though the whole CC Libraries is a blurry jpg image (see attached photo) instead of the normal looking CC Libraries side panel. This issue seems to arrise in InDesign when I left click a placed object from my CC Libraries to edit original in Illustrator. Once I save the original file in Illustrator to update it in InDesign, and then go back to InDesign, then my CC Libraries in InDesign are frozen as I described above. The only way I have found to fix the issue is to save my work, completely exit InDesign, and then reopen the application.  I am working from a 2015 Macbook Pro running MacOS Catalina, if that's helpful.

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Adobe Community Professional , Aug 30, 2021 Aug 30, 2021
I don't use CC libraries for philosophical reasons, but soince this seemingly responds to restarting ID, try resetting the prefs: Reset InDesign Preferences and Other Troubleshooting 

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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Are you sure this isn't a network (internet connectivity) issue?

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New Here ,
Aug 30, 2021 Aug 30, 2021

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I am certain it is not an internet issue. 

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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I don't use CC libraries for philosophical reasons, but soince this seemingly responds to restarting ID, try resetting the prefs: Reset InDesign Preferences and Other Troubleshooting 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines