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Comma not working in InDesign on Windows 10

New Here ,
Dec 19, 2019 Dec 19, 2019

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Hi all,

I've run into an odd problem, that I cannot seem to solve, so I hope you can help me out.

As of today I cannot write commas in Indesign. I've tested in various other programmes, including other adobe apps, it is only in Indesign the issue occur. I tried to update to the latest version and  I've tried using different fonts, but no luck. 

 

The comma in the num keypad work and I can copy/paste excisting commas into the text.

 

I use a danish keyboard, on Windows 10 Enterprise.

 

{Renamed By MOD}

 

Can anyone help me? Thanks 🙂 

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Adobe Employee , Dec 19, 2019 Dec 19, 2019
Hi Cindy, Thanks for reaching out. This is unusual, could you please try resetting the preferences for InDesign by following the steps below: Close all Adobe applications. Go to Locations : C:\Users\user\AppData\Roaming\Adobe  C:\Users\user\AppData\Local\Adobe.  Rename InDesign folders to InDesign.old Launch InDesign from CC.  Let us know if it works or if you need any further assistance. Regards Rishabh

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Adobe Employee ,
Dec 19, 2019 Dec 19, 2019

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Hi Cindy,

 

Thanks for reaching out. This is unusual, could you please try resetting the preferences for InDesign by following the steps below:

 

  • Close all Adobe applications. 
  • Go to Locations : 
  • C:\Users\user\AppData\Roaming\Adobe  
  • C:\Users\user\AppData\Local\Adobe. 
  •  Rename InDesign folders to InDesign.old 
  • Launch InDesign from CC. 

 

Let us know if it works or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Dec 19, 2019 Dec 19, 2019

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Hi Rishabh

 

Thanks for your fast reply.

 

I followed your recommendation and it worked. I spend a lot of time searching a solution, and then it was so simple - Thanks, you just saved my day 🙂

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Adobe Employee ,
Dec 20, 2019 Dec 20, 2019

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Glad to hear it has been resolved! Feel free to reach out if you run into any other questions or issues in the future. Thanks!   

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Hello!

I am having the same problem with all my adobe programs, and I am using a Mac, i tried changing the fonts but they all make the comma look like this >.

 

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