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Have anyone of you experienced this: Adobe just charged me for one month of Indesign (which I have called off), and then when I log in I find that I have no payed plan. And then I try to contact them, only to find out that I can not contact them (only the virtual assistant) since I do not have a payed plan.
What is this, the Russian Mafia?
Mats Deland
We understand your frustration but the community forms are staffed by volunteers from the community – we are users just like you. Kindly contact Adobe Customer Care to address your billing issues.
https://helpx.adobe.com/support/support-new/account-billing.html
~Barb
It's entirely possible that your cancelation happened just after the renewal date; then the charge appeared later on your credit card statement. It could just be an overlap that could seem like a couple of months later.
Just saying...
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We understand your frustration but the community forms are staffed by volunteers from the community – we are users just like you. Kindly contact Adobe Customer Care to address your billing issues.
https://helpx.adobe.com/support/support-new/account-billing.html
~Barb
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It's entirely possible that your cancelation happened just after the renewal date; then the charge appeared later on your credit card statement. It could just be an overlap that could seem like a couple of months later.
Just saying...