Copy link to clipboard
Copied
Indesign is crashing every few minutes and it seems to happen only when the hyperlinks panel is open. Is there a fix for this. I've tried updating and going back a version and it's happening.
This is only happening on an M1 Mac, windows doesn't have this problem
Thanks for confirming. Please try the steps shared here https://helpx.adobe.com/indesign/using/setting-preferences.html to restore InDesign preferences. In addition to that, please add full permission to InDesign folders by following the steps shared below:
Copy link to clipboard
Copied
Hi @pstasz ,
Sorry to hear about the trouble. Please ensure that you are on the latest version of InDesign which is 17.3 and if it's already up to date then please share a few more details like:
We're here to help, just need more information.
Regards
Rishabh
Copy link to clipboard
Copied
It was happening on the most recent version, then I installed 17.2.1 and it's still happening on multiple files. I'm not sure where to go to restore preferences on mac, but these are the first documents I've attempted to open on this new mac.
Copy link to clipboard
Copied
Thanks for confirming. Please try the steps shared here https://helpx.adobe.com/indesign/using/setting-preferences.html to restore InDesign preferences. In addition to that, please add full permission to InDesign folders by following the steps shared below:
Once done, reboot the machine and check again and let us know if this solves the issue or if you need any further assistance.
Copy link to clipboard
Copied
Hopefully this works and helps someone else out there. I've been losing time and work all day due to these crashes so I've decided to just go back to Windows. Maybe I'll give this Mac another chance on a weekend. Thanks for your help.