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Correct formatting for 'mailto' in indesign

New Here ,
Oct 28, 2021 Oct 28, 2021

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Hi all, i have an issue when creating a 'mailto' in Indesign for an interactive pdf.

It looks just as it should on my Mac Outlook, but no spaces on a PC outlook.

I have attached 2 screen shots and it's been tested on multiple machines.

Is there a specific way my code should be formatted for it to work across all platforms?

Thanks for any help, it's driving me mad 🙂


I create the code in notes as here - 


mailto:?subject=Benefits of Partial Knee Replacement&body=Thank you for the opportunity to discuss partial knees with me. Partial knees from Zimmer Biomet have excellent survivorship rates and can transform your practice; benefiting so many patients. The two links below are short videos that help explain in more detail. If you have any questions about the content of the videos, we can address them when we catch up next week. 


Economic Benefits of Partial Knees: [link removed by moderator]


Surgeon Insights Video: [link removed by moderator]


Speak to you soon!


Outlook PC1.jpegOutlook Mac 1.jpg

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