• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

corrupted file

New Here ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

Indesign keeps crashing when i try to open a file.

Doesn't even give me the chance to make corrections...

 

Tried resetting preferences, doesn't help.

TOPICS
Bug

Views

55

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

Do you only have the problem with one document? Or does Indesign crash with every document?
What happens if you duplicate this problematic file and use .idml instead of .indd? Can the file be opened?

Do you not have a current backup of this file?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

Only happens when I open this file.

Tried the idml but my links don't work anymore then.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

What do you mean the links don't work anymore?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

It actually sounds like the problem could be link related.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

LATEST

When you do the IDML path, the IDML file and the new INDD file must be saved on the same place as the old file, otherwise it can loose the links.

Another problem appears here (and was here on my computer too) that cloud files, like files saved on Dropbox are not saved locally, only on the remote server. In the preferences of Dropbox the setting should be on files are available offline. If the files are only online available, InDesign does not find the links.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines