This is on the latest available 16.3 InDesign version and was also occurring on 16.2.1. Has anyone been able to resolve this problem? I've cleaned out all Creative Cloud and apps, removed all Adobe folders from profile folders, program files folders, programdata folders. Worked with Adobe who recommended checking with Microsoft, and I am reaching out, but I'm fairly sure they will recommend recreating the profile as well, which will be time consuming and according to the above post, may not resolve the issue.
Hi there, Sorry to hear about your experience. Adobe InDesign 16.4 is now available to download. Please follow the instructions given in this help article to update your app & let us know how it performs. Looking forward to your response. Regards, Ashutosh