Create Guides not working in InDesign (web set-up)

[geoff-vssl]

Running into an interesting issue: Create Guides isn't working. I'm trying to create a 3-column grid layout for a web document (1920 x 1080), but the Create Guides feature doesn't show anything when I try altering the settings.

I have checked all my view settings to make sure guides are visible... all good.

Is it because I'm working in a web setting? I tried creating a new print document and the Create Guides command worked there. Odd that it wouldn't work across the board no matter color space or file specs I'm using.

Any suggestions?

[Barb Binder]

No, the web setting doesn't make a difference.

If the guides are hidden, InDesign will offer to show them for you when you choose Layout > Create Guides. That isn't the issue?

If not, try a new document (and print intent). If it still isn't working, I'd recommend rebuilding cache and preferences. See https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/.

~Barb

[rob day]

Assuming you are Showing Guides and are in Normal Screen Mode, check your Grids and Guides & Pasteboard Preferences and make sure you have Guides in Back unchecked.

[magnetic_genius3366]

Just had the same issue and solved it. Just zoom in to the document and zoom out and the guides will apear 🙂