Damaged InDesign file

New Here ,
Jul 05, 2022 Jul 05, 2022

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I've been working on this catalogue for over a year in InDesign. Now that we're going back to the office a few days a week, I've been working off the cloud. Today my InDesign file will not launch and says it's damaged. I've tried all the online help advise but nothing working. Is there a saviour out there?

Sam

 

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Adobe Community Professional , Jul 05, 2022 Jul 05, 2022

Good luck recovering your file—been there!

 

A fundamental step when working with remote or cloud docs is to pull a copy local, and try again.

 

But I have to point out that you should NEVER work on a project of any size or scale without keeping iterative backups. One a day is not too many for a large project; you can always delete older ones to keep the last few good sessions available. A couple a day on a critical project with a lot of work going on is not too much, either.

 

But if you don't

...

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Adobe Employee ,
Jul 05, 2022 Jul 05, 2022

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Hi @user7346522 ,

 

Sorry to hear about the trouble. Please try the suggestions shared here https://community.adobe.com/t5/indesign-discussions/indesign-file-won-t-open-error-says-damaged-file... and let us know if this helps or if you need any further assistance. 

 

Regards

Rishabh

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Adobe Community Professional ,
Jul 05, 2022 Jul 05, 2022

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Good luck recovering your file—been there!

 

A fundamental step when working with remote or cloud docs is to pull a copy local, and try again.

 

But I have to point out that you should NEVER work on a project of any size or scale without keeping iterative backups. One a day is not too many for a large project; you can always delete older ones to keep the last few good sessions available. A couple a day on a critical project with a lot of work going on is not too much, either.

 

But if you don't have a recent archive version and your work file isn't recoverable... consider it a very expensive lesson and learn it well. 😞

 

|| Word & InDesign to Kindle (& EPUB): a Professional Guide (Amazon)

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Adobe Community Professional ,
Jul 05, 2022 Jul 05, 2022

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In addition to keeping incrementally named backup copies of InDesign documents (internally and externally) occasionally save as an IDML version and rename and reopen as an InDesign document, this will clear out the crud that builds up over a period and that can cause document corruption.

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Guru ,
Jul 05, 2022 Jul 05, 2022

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Here are a few tips you can try.

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