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Data Merge skipping first entry on Create Merge Document

New Here ,
Jan 28, 2022 Jan 28, 2022

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Hello,

I have a data merge document. In the Preview, I can page through all the entries, however when I Create Merged Document, the resulting document skips multiple rows:

Screenshot 2022-01-28 083010.pngIScreenshot 2022-01-28 083324.png

 

Is there a fix for this?

Thanks.

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Community Expert ,
Jan 28, 2022 Jan 28, 2022

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The Preview function has been problematic, and can cause issues with the merged document. The workaround is: "not use preview", and if you need a sampling, export or create a small range before performing entire file.

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Community Expert ,
Jan 28, 2022 Jan 28, 2022

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As far as I know (and in my experience), there have not been any issues from previewing individual records (as shown in the screenshot).   

The bug occurs if Preview Multiple Record Layout is used.

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New Here ,
Jan 28, 2022 Jan 28, 2022

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Apologies, I'm looking for a fix for the Created document. The Preview was for comparison and skippable. 

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Community Expert ,
Jan 28, 2022 Jan 28, 2022

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We understand that. What is being said is that using preview causes prtoblems, so don't do it, or if you feel you have to, immediately Undo after and before you run your merge.

In my experience, once a merge template malfunctions due to running preview it must be abandoned and a new template built.

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Community Expert ,
Jan 28, 2022 Jan 28, 2022

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Then the data may be the culprit.

You can try:

  • tab delimited if you are currently using comma delimited, and vice versa
  • saving data with UTF-8 or UTF-16
  • check data for potential hard return or soft returns

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