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Desde la última versión de Indesign (19.1) no se abre el programa.

Community Beginner ,
Jan 03, 2024 Jan 03, 2024

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El programa Indesign no se abre. Arranca pero se para y no se abre. Me ha ocurrido al actualizar a la última versión (19.1).

Primero he reiniciado el ordenador. No ha funcionado, así que he desinstalado la última versión y he instalado la anterior, pero sigue ocurriendo lo mismo.

 

Por favor, si me pueden ayudar les agradezco.

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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InDesign isn't fully supported on Sonoma.

 

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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Thank you Robert Tkaczyk

What is Sonoma?

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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sonoma = current mac os

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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https://en.wikipedia.org/wiki/MacOS_Sonoma

 

But if you didn't know that - then it doesn't apply to you - I was just guessing.

 

In that case - we need more info from you - what platform and OS version?

 

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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Thank you.

I work with Windows 11.

When I open Indesign, it starts to opne and in one second it closes. I can only see a little instant of the first Indesign's patch 

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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OK,

 

You mention, that you've uninstalled previous version - sometimes, new version of InDesign have problems with importing configuration from the old version.

 

Check this link:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

There are no links so first, look for "Resetting InDesign".

Then, if first three steps won't hep - "Reset with the nuclear option (4)"

 

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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Thank you! I'll try it and I'll reply about the result.

Thanks! Have a nice day

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