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Disappearing custom workspaces

New Here ,
Dec 14, 2022 Dec 14, 2022

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Hi, I've created custom workspaces for InDesign and Illustrator.

More often than not, no workspace is visible when I open the apps.

I have to pick a standard workspace like 'Essentials', let that load, and then I can choose my own space instead.

Kind of annoying!

I'm using latest versions of all apps, on a 2021 M1 iMac with 16GB RAM. I have a second monitor connected.

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

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Here's how I would approach it (I'll use InDesign as an example):

 

Restore InDesign preferences and caches. Here's a good description: 

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

Open InDesign up, and before opening any file, set up your panels the way you want in your custom workspace, and save that workspace.

 

Quit InDesign and when you open it, it should be set up the way you want.

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New Here ,
Dec 14, 2022 Dec 14, 2022

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Hi,

I’m looking for a solution that doesn’t involve deleting and remaking preferences and workspaces - I’ve tried that before and the problem still occurs.

Remaking the settings every time isn’t any sort of adequate fix.

Regards
Mike
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New Here ,
Dec 22, 2022 Dec 22, 2022

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The issue isn't confined to InDesign, Photoshop and Illustrator are similarly affected. So it's not likely to be an app-specific issue that can be solved by continually rebuilding preferences.

What I have noticed is that if I leave my second screen off while the apps are starting up they seem to behave. So maybe it's a platform issue for the developers to address?

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Community Expert ,
Dec 22, 2022 Dec 22, 2022

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Are you running your account as an admin? If its multiple apps like you are saying, its most likely a read/write permissions error on the perferences/system folder itself.

The other thing to try is to go to Apple System Preferences/Security and Privacy and add the applications to the Full Disk Access list.

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New Here ,
Dec 22, 2022 Dec 22, 2022

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Thanks Kevin, just tried the FDA route and so far so good 🙂

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