dispaly guides distorting

New Here ,
Dec 11, 2021 Dec 11, 2021

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Since updating to indesign version 17 my display guides are randomly distorting on the screen, so part of a vertical guide is stepped out of line. If I close the document and open it is ok until the next time.

The distortion seems to be worse when I add object boxes but is very random   

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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Can you add a screenshoot?

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New Here ,
Dec 11, 2021 Dec 11, 2021

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I have attached a image showing example of diplaced guides

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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Try turning off GPU performance in the prefs.

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New Here ,
Dec 11, 2021 Dec 11, 2021

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I am using windows 10 and there is no GPU setting in preferences I think this is only availabe on a MAC.

Is there an equivalent feature/setting in windows

 

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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Does this happen on all files?

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New Here ,
Dec 11, 2021 Dec 11, 2021

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It  does not seem to happen in every document it seems just random and I have not as yet identified any common factor. Also it does not seem to affect an exported document.

 

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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Could be something as simple as a video driver issue.

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New Here ,
Dec 11, 2021 Dec 11, 2021

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I agree but I have tried searching the forums but cannot find any reference to this

My graphics card is NVIDIA geforce gtx 1070.

It is a fairly common card so I would have thought somebody else would be having the same issue

 

Thanks

 

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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Did you go to NVIDIA's website and check for updated drivers?

David Creamer
Adobe Certified Instructor, Adobe Certified Professional, and Adobe Certified Expert (since 1995)

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New Here ,
Dec 11, 2021 Dec 11, 2021

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My windows settings uses a NVIDIA driver dated 22/11/2020 and if I try to update it says that this is "up to date" but if I go to the NVIDIA site there is a later STUDIO driver dated 10.11.21.

I had no problems until I updated INDD to version 17 and was hoping that I could get confirmation that there was a potential compatibilty problem before I started trying to update my graphics drivers.

" I don't want to dig myself into a deeper hole"!

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New Here ,
Dec 11, 2021 Dec 11, 2021

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I have updated my NVIDIA driver to the latest studio version and I still have the guide display problem

 

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New Here ,
Dec 12, 2021 Dec 12, 2021

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I have tried resetting my preferences to no avail but:

If I untick the "grids in back" option the problem seems to go away.

Has anybody got any ideas? and what is the implication of leaving this option unset

 

Thanks 

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