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Download PDF fron Publish Online Dashboard

New Here ,
Feb 04, 2025 Feb 04, 2025

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When I sent a link from Pulish Online Dashboard, I miss the function of download PDF for the customer. Why is that not possible?

Br.

Carsten Bøwig

 

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Publish online

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correct answers 1 Correct answer

Adobe Employee , Feb 04, 2025 Feb 04, 2025

Hi @carsten_6328

 

If understood you currently, your customers are not able to download the published document through the link you share. Right (correct me if misunderstood)? While publishing the document using Publish Online, please ensure that the "Allow viewers to download as a PDF" option is enabled under the Advanced tab. This will allow customers to download the PDF from the shared link.

 

Please give it a try and let me know if that helps!

 

^

Abhishek 

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Adobe Employee ,
Feb 04, 2025 Feb 04, 2025

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Hi @carsten_6328

 

If understood you currently, your customers are not able to download the published document through the link you share. Right (correct me if misunderstood)? While publishing the document using Publish Online, please ensure that the "Allow viewers to download as a PDF" option is enabled under the Advanced tab. This will allow customers to download the PDF from the shared link.

 

Please give it a try and let me know if that helps!

 

^

Abhishek 

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New Here ,
Feb 12, 2025 Feb 12, 2025

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Oh yes Abhishek and thank you.

That solved the problem. You just have to remember it before you save it 😉

Carsten

 

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