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E-pub multi state object button not working

Community Beginner ,
Jun 26, 2023 Jun 26, 2023

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I'm creating an E-pub and on one page I have a multi state object with 7 trigger buttons. 6 of the buttons work perfectly but the second button doesn't work at all. It has exactly the same settings as the other buttons apart from the destination in the multi state. I've tried re creating the button and I've tried setting the button to a different multi state destination but it still doesnt work (it doesnt nothing at all when clicked or rolled over). Any other suggestions? 

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correct answers 1 Correct answer

Community Expert , Jun 26, 2023 Jun 26, 2023

Nevermind. I just had a flashback. This will sound seriously weird but take the apostrophe out of the state name.

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

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Something is not set properly and unless you show us the file or some screenshots there's no way to help. But you do need to very careful that nothing is overlapping that button.

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Community Beginner ,
Jun 26, 2023 Jun 26, 2023

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I've added a screen shot of the buttons and the multi state object. All the buttons work apart from the one called 

'You’re not allowed treats/Some foods are good and some foods are bad'.

I've also added the buttons pannel for that button. Thanks 

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

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Get rid of that empty frame. If that doesn't do it, then please post the file.

BTW, if you're doing a lot of work with MSOs, I can't possibly recommend this free script enough: Object States Assistant for Adobe InDesign – Automatication

It removes almost every pain point in managing MSOs.

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Community Beginner ,
Jun 26, 2023 Jun 26, 2023

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I removed the back frame and I've spread the button further apart but I still cant get this button to work even if I recreate it. Its very odd. 

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

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Then I need to see the file.

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Community Beginner ,
Jun 26, 2023 Jun 26, 2023

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I did attach the indd file to the previous comment. Do you need it in another format? 

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

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Sorry...didn't see it.

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

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The problem is in the MSO, not the button. I don't have to tear it apart now but that's where you need to look. First thing I'd do is export to IDML to see that fixes it. Otherwise, re-create the state.

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

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Nevermind. I just had a flashback. This will sound seriously weird but take the apostrophe out of the state name.

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Community Beginner ,
Jun 26, 2023 Jun 26, 2023

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You are a genius. Thank you. Much appreciated. Apostrophe was the issue. 

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