Edit Original option causing InDesign + target program to freeze

New Here ,
Dec 20, 2021 Dec 20, 2021

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Running macOS Monterey v12.1

iMac (Retina 5K, 27-inch, 2020)

3.8 GHz 8-Core Intel Core i7

 

All Adobe programs up to date.

 

I regularly use the 'Edit Original' option in InDesign to make edits to both photos and vector graphics. Since upgrading to v17 I am regularly experiencing issues. It doesn't happen every time, but usually by the 4th or 5th time I try to use it I get the dreaded spinning wheel. I have to force quite InDesign plus whichever program I'm trying to edit in (so Photoshop for bitmaps, Illustrator for vectors). Neither program will then restart — the icon bounces on the dock a couple of times then stops. I cannot restart my computer using the Apple menu; I have to do a hard restart in order to get up and running again. 

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Adobe Community Professional ,
Dec 20, 2021 Dec 20, 2021

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For all programmes you can try this

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

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If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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New Here ,
Dec 20, 2021 Dec 20, 2021

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Thanks Eugene, I have already reset my preferences (both ways). I will try using an IDML however this is happening across multiple files and over the last few weeks so I'm fairly confident it is not a file issue but a program one.

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Adobe Community Professional ,
Dec 21, 2021 Dec 21, 2021

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Try my last link

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