We have used the "subset fonts when percent of a character used is less than" feature for over a decade. It is very important to our business for the PDF to be generated with the fonts fully embedded. (As many as it can get)
We received in a rather large file a week ago and noticed that there were far more subset fonts than in the past. We investigated and then opened the original 17.4 file onto 17.01 - and the fonts became embedded upon creation.
Is this a known bug? Or, did Adobe take this away from us?
Thanks for reaching out, This feature is still available in the latest version of InDesign which is 17.4 as mentioned here https://helpx.adobe.com/indesign/using/pdf-options.html so please share a few more details, so that we can reproduce this on our end:
Yes. I can share the file. Please just tell me how.
Open file in 17.01
Export PDF (with embed set to zero) - only 2-3 fonts are subset
Open file in 17.4
Export PDF (with embed set to zero) - almost every single font is subset
I'm not clear why having the fonts subset (usually to the glyphs actually used) is a problem. Why would you want the entire bulky font embedded, in multiple?
James. Very simple. I work at a direct mail facility. I use automation to strip out what is going to be programmed. If I have the entire font, then I can immediately program. If not, I only have the subset and have to go through 3-5 more steps - which are ultimately very messy.
I'll take your word for it, but I can't quite visualize where the document design fonts and DM processing information intersect.
Also, I would like to upload the file without the entire world being able to see it. Please tell me how.
How do I upload JUST to Adobe? These are customer files.
You can attach it to one of these messages, and delete it later on. Any short sample file that exhibits the behavior for you is probably useful for someone else to try. Doesn't have to be your most proprietary material.