enregistrement fichier impossible indesign

New Here ,
Nov 18, 2021 Nov 18, 2021

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je viens de télécharger la dernière version indesign sur nouveau macbook et impossible d'enregistrer mes fichiers. a chaque fichier j'ai un mesage fichier endommagé. que ce soit pour de nouveaux documents ou des anciens.

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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Adobe Employee ,
Dec 01, 2021 Dec 01, 2021

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Hi there,

 

Sorry to hear about the trouble you are facing. I would like to know if the steps suggested above by @Mike Witherell worked for you? If not, I would request you to share a few more details like:

  • Confirm the exact version of InDesign & macOS
  • Screenshot of the error message
  • Please share a sample file including links & fonts with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks & Regards,

Anshul Saini

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