Erro: "EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" / Indesign travamento

New Here ,
Jan 19, 2022 Jan 19, 2022

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Oi, Tudo bem?

 

Estou com um problema no inDesign que ele trava de meia em meia hora, ja formatei o computador 4 vezes, testei no windows 10 e no 11 com diferentes atualizacoes e ja tentei usar drivers variados da placa de video, mas nada resolveu. A minha versão do inDesign é a 17.0.1.

 

O relatorio do erro é: https://pastebin.com/JseLLekQ

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Adobe Community Professional ,
Jan 20, 2022 Jan 20, 2022

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Do you have any antivirus installed? 

Or is Windows Defender Running?

You might need to add InDesign as an exception.

 

 

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New Here ,
Jan 20, 2022 Jan 20, 2022

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Tenho sim, vou desativar e tentar executar.

Eu descobri que quando coloco a qualidade de exibição das imagens em alta qualidade ele da esse erro.

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New Here ,
Jan 20, 2022 Jan 20, 2022

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Coloquei o Indesign como exceção e aconteceu o mesmo erro

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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Ok thanks for checking.

 

What is the video card you're using - it shouldn't matter for Windows.

But you can switch if an application uses the video card or the onboard GPU - 

 

This link is in English - but I hope it helps somewhat

https://helpdeskgeek.com/how-to/how-to-switch-between-dedicated-gpu-and-integrated-graphics/

 

 

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