error 205

[Frits5C99]

[Windows 10]

After trying to start InDesign, I get the 205 error, with a link to a support page.

Following the procedure there (disable virus protection and firewall, change form Firefox to Chrome, deinstall and reinstall in Creative Cloud ) doesn't change anything. Bit frustrating, as reinstalling took at least half an hour (after which I went doing something else). And of course I have loads of work.

Clicking on the headphone icon below ('talking with real people') just gets me back to the same support page.

What to do?

[Manan Joshi]

To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

[Manan Joshi · Accepted solution]

Please try the following once

• Sign out and sign in back to the Creative Cloud Desktop app.
• If the above does not resolve the problem then follow the steps mentioned at the following link

https://helpx.adobe.com/in/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

-Manan

[Frits5C99]

Thank you very, very much!