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Error: Cannot place this file. Invalid PNG file in InDesign 19.4 on MacOS Sonoma 14.5

Community Beginner ,
Jun 24, 2024 Jun 24, 2024

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I have many Indesign files that seem to no longer work. I've recently changed to a new laptop, and resynced Dropbox with my desktop. I'm running Indesign 19.4 within Sonoma 14.5 on a MacBook air (the latest). In the thumbnail I can see all linked content, images (PNG), types and various fonts, etc.

 

The error message is: Cannot place this file. Invalid PNG file.

 

I can see this is an old issue here on the community, but nothing new about this error.

Any help would be most helpful.

 

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Community Beginner ,
Jun 24, 2024 Jun 24, 2024

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Basically the boxes with text or images (jpegs, pngs) randomly either display or don't. When i try to replace with a jpeg or png I get the same error message.

 

Should I roll back InDesign to an earlier model? Would that work?

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Community Expert ,
Jun 24, 2024 Jun 24, 2024

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Hi Amanda:

 

If you copy a .png to your local drive (out of dropbox) and place it, do you get the same error message? (I work exclusively on files stored on dropbox with no issues, so just trying to narrow down the issue.)

 

~Barb

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Community Beginner ,
Jun 25, 2024 Jun 25, 2024

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Hi, Same error working outside of Dropbox. Thanks for narrowing it down, at least I can rule out Dropbox.

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Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

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Hi @Amanda26246883gdmw,

Thank you for sharing the information that our expert has asked. Could you please also tell us if it's happening with all files or with a specific file? Also, is it happening with a specific JPEG or PNG file?

 

Is it possible for you to share the InDesign packaged file with me along with the JPEG or PNG you're trying to place over a private message, so we can test on our end?

 

We will try our best to help.

 

Thanks,

Harshika

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