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Error en la elección del plan de pago/ PENALIZACIÓN

New Here ,
Dec 22, 2022 Dec 22, 2022

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Hola, elegí mal el plan de suscripción a INDD. Solo necesitaba la suscripción por un mes y, al parecer, por error, elegí el plan anual. Quise cancelar la suscripción y mes están cobrando una penalización de más de dos mil pesos. Me ofrecieron tres meses gratis y luego pagar la penalización que aplique. 

¿Tienen alguna sugerencia? 

Mil gracias 

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Activation billing and install

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Community Expert ,
Dec 22, 2022 Dec 22, 2022

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We can't answer questions relative to your Creative Cloud plan on this forum.

 

You'll need to contact Adobe Customer support. Make sure you're logged into your Adobe ID and go to this address:

 

https://helpx.adobe.com/contact.html

 

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