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Ian36302644amyq
Participating Frequently
October 3, 2024
Answered

Error Importing PDF into InDesign: 'CROP' Crop Type Missing

  • October 3, 2024
  • 3 replies
  • 2170 views

I have a PDF file that I cannot import into InDesign. No matter if I use "Place" or Drag and Drop, I get the same error message:

 

"<<Filename>> doesn't contain a "CROP" crop type: 

Please try again by selecting a different crop type or open the PDF in Acrobat and perform a "Save As..." command." 

 

Not sure about the first suggestion but "Save As" does not help.

 

Any ideas?

 

 

<Title renamed by MOD>

Correct answer Peter Spier

Sounds like there is no "Crop Box" defined in the PDF, which is hardly unusual. Try changing the Crop Option in the import dialog to "Media" and if it needs to cropped further after import you can do it manually.

3 replies

Peter Spier
Community Expert
Peter SpierCommunity ExpertCorrect answer
Community Expert
October 3, 2024

Sounds like there is no "Crop Box" defined in the PDF, which is hardly unusual. Try changing the Crop Option in the import dialog to "Media" and if it needs to cropped further after import you can do it manually.

    I
    Ian36302644amyqAuthor
    Participating Frequently
    October 7, 2024

    Hello Peter

    That failed also 😞 

    Since I have seen this issue I have had 3 other jobs do the same - the common denominator seems to be Canva(!).

     

    I have got around it by opening in Illustrator and resaving it as a PDF - this allows be to place into InDesign so I can impose it for printing.

      Peter Spier
      Community Expert
      Peter SpierCommunity Expert
      Community Expert
      October 7, 2024
      quote

      Hello Peter

      That failed also 😞 

      Since I have seen this issue I have had 3 other jobs do the same - the common denominator seems to be Canva(!).

       

      Figures

      Willi Adelberger
      Community Expert
      Willi AdelbergerCommunity Expert
      Community Expert
      October 3, 2024

      Open the PDF in Acrobat Pro, go to the orint production tools and in Preflight go to one. of the PDF/x chexk and repair tools and run a repair.

        I
        Ian36302644amyqAuthor
        Participating Frequently
        October 7, 2024

        Thanks Willi

        I tried that and it failed 😞

        I
        Ian36302644amyqAuthor
        Participating Frequently
        October 3, 2024

        I also get this second error message:

         

        Abhishek Rao
        Community Manager
        Abhishek RaoCommunity Manager
        Community Manager
        October 3, 2024

        Hi @Ian36302644amyq,

         

        I'm sorry to hear you're facing difficulties importing the PDF into InDesign, and I understand how frustrating that can be.

         

        Could you please let me know the version of InDesign you're using and the details of your operating system? Also, is this issue happening only with this specific PDF or with multiple files?

         

        If you're comfortable, it might also help if you could share the PDF file with us so we can test it on our end to better understand the issue.

         

        We'll do our best to assist you. 

         

        Thanks, 

        Abhishek Rao

        I
        Ian36302644amyqAuthor
        Participating Frequently
        October 3, 2024

        Hello Abhisek

        I am running version 19.5 x64 on a 64 bit Windows 10 with i5-7500 Intel processor. I have used drag and drop and place options and also a script for multipage insertion with no luck - basically InDesign doesn't seem able to open the file.  I have been using the script for a number if years without issue and similarly the place and drag/drop tools.

         

        This is the first time I have seen this problem.

         

        I have attcahed the PDF I am having problems with.

         

        Many Thanks for your help.

        Ian

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