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Error message about missiing urls

Enthusiast ,
May 17, 2024 May 17, 2024

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I made the mistake of synching to iCloud and ended up losing everything. With the help of an Apple support person I clawed it back. Now when I try to export my InDesign document I get the attached messages. I saw that some images were missing, and replaced them.  No problems detectable in the Links panel, no silhouettes of missing art. No idea where the missing URLs are. Do I have to reflow all the text and remake the hundreds of corrections I've already made? Is there any way to identify the problems? I really do not want to relink to the Cloud which has caused nothing but problems. The versions there are inaccurate now anyway.

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Bug , Import and export , Performance , Sync and storage

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correct answers 1 Correct answer

Enthusiast , May 18, 2024 May 18, 2024

Going through the document I found many images were in silhouette or partially grayed out. I fixed all those links and still had the error message. there were no hyperlinks. Restarting seems to have solved the problem.

It has never occurred before. As far as I know my MAC has given full access to InDesign. Thanks for the suggestions.

 

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Community Expert ,
May 17, 2024 May 17, 2024

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First, please expand the error: what the actual errors are?

 

leor_0-1716003896262.png

 

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Enthusiast ,
May 17, 2024 May 17, 2024

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The screenshots were and are attached. This is what happened when I tried to save a PDF. Some of the problems were graphics which I tracked down. I  shut the computer down and restarted and the problem was apparently solved. I'm still curious as to why it happened.

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Community Expert ,
May 18, 2024 May 18, 2024

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@Grundoon Groundhog

 

Please click on the ">" - you'll see a list of errors - please send screenshot of that list. 

 

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Enthusiast ,
May 18, 2024 May 18, 2024

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If this is the key with the period and the > symbol above it, nothing happens. Restarting the computer seems to have solved the problem.

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Community Expert ,
May 18, 2024 May 18, 2024

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quote

If this is the key with the period and the > symbol above it, nothing happens.


By @Grundoon Groundhog

 

The disclosure triangle:

 

leor_0-1716053859952.png

 

(Same as the one you use to expand/collapse folder contents in the Finder, for example).

 

If the error happens again, click it - this will reveal the actual errors.

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Enthusiast ,
May 18, 2024 May 18, 2024

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Thanks. I never use that key. So is it the > plus E?

 

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Community Expert ,
May 18, 2024 May 18, 2024

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quote

Thanks. I never use that key. So is it the > plus E?

 

By @Grundoon Groundhog

 

">" is just a way to show that the list is collapsed.

"E" is 1st letter of the word "Export". 

 

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Enthusiast ,
May 18, 2024 May 18, 2024

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Thanks. But I still don't get it; I don't see the key when I'm in the InDesign document. Could you make a screen shot of where to find it? 

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Community Expert ,
May 18, 2024 May 18, 2024

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quote

Thanks. But I still don't get it; I don't see the key when I'm in the InDesign document. Could you make a screen shot of where to find it? 


By @Grundoon Groundhog

 

Not sure what do you mean by "key".

 

On your screenshot:

Screenshot_20240518_204722.jpg

If you would've clicked ">" - you would see a list of errors - instead of the "summary". 

 

Something like this:

 

RobertatIDTasker_0-1716061829080.png

 

Instead of ">" - list collapsed - there is "v" - all items of the list visible. 

 

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Enthusiast ,
May 18, 2024 May 18, 2024

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I meant the key to press. Many thanks for the screenshot. I didn't know where to find the > symbol to click.

 

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Community Expert ,
May 18, 2024 May 18, 2024

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@Grundoon Groundhog 

 

I'm sorry if I've been stating the obvious.

 

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Enthusiast ,
May 18, 2024 May 18, 2024

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Oh, the obvious escapes me. But I didn't (and don't) see that symbol in the bottom of the Indesign window, and it didn't show up when I tried to save a PDF. There should be a simple menu item to see what the errors are when the warning appears. I still get the error message and still don't know how to solve the problem.

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Enthusiast ,
May 18, 2024 May 18, 2024

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OK I never knew what that symbol was called. I tried list view but it doesn't appear next to the document. Is there a key I should be using? Or is there no command or menu item to simply find the error from within the document when it is open? That would make life so much simpler.

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Enthusiast ,
May 18, 2024 May 18, 2024

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No error message when I try to save as PDF, just at the bottom of the screen. That's the elusive error I'd like to find. And I was able to save as PDF with no trouble.

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Community Expert ,
May 18, 2024 May 18, 2024

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This is a preflight error (which is probably not related to the PDF export error you reported originally).

 

leor_0-1716076543028.png

 

Select Preflight Panel, which will open the panel with the list of errors; for example:

 

leor_1-1716076665235.png

 

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Enthusiast ,
May 18, 2024 May 18, 2024

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Thanks, I didn't know about that. But below is a screenshot of what I see. There is no page v. There error message that usually appears when trying to save a PDF doesn't appear.

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Community Expert ,
May 18, 2024 May 18, 2024

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quote

Thanks, I didn't know about that. But below is a screenshot of what I see. There is no page v. There error message that usually appears when trying to save a PDF doesn't appear.


By @Grundoon Groundhog

 

First, I'm not sure what you mean by "There is no page v".

 

But regardless, the export to PDF error won't appear anywhere until the error actually happens when you export to PDF. InDesign can't detect such errors until they occur when exporting the file. 

 

As far as understand, you don't experience this error anymore anyway when exporting your file. So, unless it happens again, you don't need to worry about it. 

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Enthusiast ,
May 19, 2024 May 19, 2024

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I thought this meant the error was on Roman numeral page "v" which doesn't exist (there are four pages with invisible roman numerals in the front matter section of the document). Many thanks for your help.

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Community Expert ,
May 19, 2024 May 19, 2024

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Thanks, I didn't know about that. But below is a screenshot of what I see. There is no page v. There error message that usually appears when trying to save a PDF doesn't appear.


By @Grundoon Groundhog

 

You are taking it too literally. 

 

">" and "v" are just a graphical representation of when list is "collapsed" or "open".

 

On your screenshot - you still have list "collapsed" - if you click on ">" in "> overset text (1)" you'll see where exactly the error is.

 

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Enthusiast ,
May 19, 2024 May 19, 2024

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Thanks. I didn't realize the "v" was not a page number. I've saved your response as a screenshot to check against next time I have this problem.

 

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Community Expert ,
May 19, 2024 May 19, 2024

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Thanks. I didn't realize the "v" was not a page number.


By @Grundoon Groundhog

 

While we're on it: I never liked this UI change from the actual triangle to the ">v" symbols. The change happened around, I think, a decade ago across user interfaces everywhere.

 

While it's uncommon to confuse the disclosure sign with the actual > and v characters, it evidently can happen. Even without this potential for confusion, the triangle was a better UI symbol for this purpose in several other respects, in my view.

 

Here's a random screenshot of an older UI that used actual triangles:

 

leor_0-1716152005500.png

 

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Enthusiast ,
May 19, 2024 May 19, 2024

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LATEST

You're right; it's much clearer. Yet another "improvement" that may have seemed liked a good idea at the time. Or was someone justifying his or her job by changing something that didn't need changing.

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Community Expert ,
May 17, 2024 May 17, 2024

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In addition to providing us with more details on the error as asked by @leo.r, you could check the following things

  • Check the links panel and see if all the links are found and the status is ok for all of them
  • Check the hyperlinks panel to see all is well and the links are accessible
  • If you are on a MAC see if you have provided full disk access to InDesign

-Manan

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Enthusiast ,
May 18, 2024 May 18, 2024

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Going through the document I found many images were in silhouette or partially grayed out. I fixed all those links and still had the error message. there were no hyperlinks. Restarting seems to have solved the problem.

It has never occurred before. As far as I know my MAC has given full access to InDesign. Thanks for the suggestions.

 

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