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Hi!
I updated my indesign and now I can´t open my files! The text is in swedish but it says that "Either the file don´t exist or I don´t have the readingrights or the file is used in another program."
PLEASE, I´m desperate. I have customers waiting and I can´t get to their folders and stuff.
What is wrong?
Kindly regards
Camilla
{Renamed by MOD}
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Are you working from a Dropbox or Onedrive folder? If so, make sure the files are locally synced and not cloud-only.
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Hi Camilla,
So sorry to hear about this. I agree with the point mentioned by Bob. Try saving the file on Local hard drive and check how it works from there. If that doesn't help either, I would request if you can share a few more details like:
Regards,
Srishti
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Similar problem. I was the "second device" on my son's account and saved a few files. He got a new job, cancelled his membership, so I bought my own InDesign. I can see old files under recent, but they give that error above.
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Hi @Ruth2463497049s1 ,
Sorry to hear about the trouble. Could you please copy the file from the source folder and paste it on the desktop and then try opening the file and let us know if this helps or if you need any further assistance?
Regards
Rishabh
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in one of these? I'm not sure what you mean by source folder? thank you.
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Source folder, in this case, would be where the file you want to open is curently stored.