ERROR WITH ALL THE SUITE

New Here ,
May 25, 2021 May 25, 2021

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HI, every program that i try to open doesn't open correclty. my comouter is blocked. What should i do? i tried to delete the suite and i used the cleaner tool too

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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Are you trying to install the Creative Cloud app?

Which OS version do you have?

Are there any error messages?

How much RAM and spare disk capacity do you have?

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Hi Sonia,

 

Sorry to hear about your experience. I hope your issue is resolved by now.

If you still have issues, we'd appreciate if you can share the information asked by Derek earlier. In addition to that, would you mind sharing the exact error you're getting? Is it with a single app or all?

This information would help us assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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