• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Errors in In Design, Intermittent Crashing after updating to Mac Monetery

New Here ,
Jun 16, 2022 Jun 16, 2022

Copy link to clipboard

Copied

Hello,

We are having a issue with InDesign where it will intermittently crash or error out after updating to Mac Monetery, Below i have some screenshots of the errors we are reciving on our InDesign.

A few things we have attempted

1. Un-install and Re-install of InDesign 

2. Un-install and Re-install of all adobe creative cloud products

3. Running though the steps in the Adobe Creative Cloud Cleaner tool Article
4. Perfoming a Clean Install by Clearing the User Libary and Clearing the System Libary

5. Reverting to a older version 17.0 and then 16.4

6. Re-creating the Mac Profile 


We are on Mac version 12.4 

TOPICS
Bug , Performance

Views

107

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 16, 2022 Jun 16, 2022

Copy link to clipboard

Copied

  1. Uninstall all Adobe Programs
  2. Run the CC Cleaner Utility.
  3. Use the Disk Utility to repair all permissions on the computer. I believe this is the problem, but if you have installed with wrong permissions it will cause further problems, that is why I recommend 1. and 2. But you could try to repair and run.
  4. Install the programs again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 17, 2022 Jun 17, 2022

Copy link to clipboard

Copied

Thanks, I will try this out and keep you updated. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 17, 2022 Jun 17, 2022

Copy link to clipboard

Copied

Just tried running disk utility here are the results of running first aid on the disk. Everything seems to check out okay.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

LATEST

Hi i posted a update to this below, any futher assistance would be appericated! thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines