Export as transparent PNG pictures shows as placeholders

[on247]

Sometimes when I export PNG with transparent background from InDesign all is ok, but sometimes the pictures shows up as «placeholders».

Some documents work, some don’t and I’m unable to see what’s causing the issue.

Anyone got an idea?

[rob day]

Just to clarify, you are Exporting the page or a selection to a PNG image, and then placing the exported PNG image back into InDesign via File>Place?

[on247]

Hey.

No, I just want to make a design containing different placed images (and text etc) and export the whole page as a transparent PNG. And the placed pictures appears as placeholders.

Did that clarify?

[rob day]

Is your Display performance set to High Quality? What format are the placed images? Does it happen if  the placed image formats are .PSDs?

[on247]

I've found no correlation between type of pictures and succsessfully export or not.
Sometimes the pictures are in .psd-format, yes.

Display performance is not set to high quality.
I almost always use the normal setting. But should this affect anything?
That sounds strange. I guess stranger things have happened. I´ll give it a try, thanks.

[on247]

Yeah, that did nothing. 🤷‍:male_sign:

[rob day]

Does it happen with JPEG and PDF exports?

[on247]

Only PNG. I can work around like this:
InDesign—> pdf—> Photoshop—> PNG

But I belive it should be possible to achive with only InDesign.

[rob day]

Which version of InDesign. 

[on247]

InDesign 2021 16.4

(And jpg is also just fine, no transparency obviously.)

[rob day]

Have you tried deleting your ID Caches folder and if that doesn’t work trashing your preferences folder?