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Export as transparent PNG pictures shows as placeholders

Participant ,
Nov 04, 2021 Nov 04, 2021

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Sometimes when I export PNG with transparent background from InDesign all is ok, but sometimes the pictures shows up as «placeholders».

 

Some documents work, some don’t and I’m unable to see what’s causing the issue.

Anyone got an idea?Screen Shot 2021-11-04 at 23.09.16.jpg

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Bug, Import and export

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Adobe Community Professional ,
Nov 04, 2021 Nov 04, 2021

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Just to clarify, you are Exporting the page or a selection to a PNG image, and then placing the exported PNG image back into InDesign via File>Place?

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Participant ,
Nov 04, 2021 Nov 04, 2021

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Hey.

No, I just want to make a design containing different placed images (and text etc) and export the whole page as a transparent PNG. And the placed pictures appears as placeholders.

 

Did that clarify?

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Adobe Community Professional ,
Nov 05, 2021 Nov 05, 2021

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Is your Display performance set to High Quality? What format are the placed images? Does it happen if  the placed image formats are .PSDs?

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Participant ,
Nov 05, 2021 Nov 05, 2021

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I've found no correlation between type of pictures and succsessfully export or not.
Sometimes the pictures are in .psd-format, yes.

Display performance is not set to high quality.
I almost always use the normal setting. But should this affect anything?
That sounds strange. I guess stranger things have happened. I´ll give it a try, thanks.

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Participant ,
Nov 05, 2021 Nov 05, 2021

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Yeah, that did nothing. 🤷‍:male_sign:

 

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Adobe Community Professional ,
Nov 05, 2021 Nov 05, 2021

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Does it happen with JPEG and PDF exports?

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Participant ,
Nov 05, 2021 Nov 05, 2021

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Only PNG. I can work around like this:
InDesign—> pdf—> Photoshop—> PNG

But I belive it should be possible to achive with only InDesign.

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Adobe Community Professional ,
Nov 05, 2021 Nov 05, 2021

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Which version of InDesign. 

 

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Participant ,
Nov 05, 2021 Nov 05, 2021

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InDesign 2021 16.4

(And jpg is also just fine, no transparency obviously.)

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Adobe Community Professional ,
Nov 05, 2021 Nov 05, 2021

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Have you tried deleting your ID Caches folder and if that doesn’t work trashing your preferences folder?

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