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Export from InDesign to pdf something went wrong

New Here ,
Aug 26, 2021 Aug 26, 2021

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Im using CS6. Trying to export to PDF from In Design.  Getting errors:  "Something went wrong" and "Background Task errors". Only have this problem with a particular file? Please help

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Import and export

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correct answers 1 Correct answer

New Here , Aug 26, 2021 Aug 26, 2021
Hi Steve, Thank you for your prompt response.  I ended up deleting the InDesign preferences and it magically resolved the problem.  I will however keep a record of your advice as have also had trouble in the past with corrupt files. Thanks Again

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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If it only happens with a particular file, it may contain corruption. Try saving as an IDML (File > Save As > InDesign CS4 or later [IDML]. Try opening the IDML back up in InDesign. Then try creating the PDF again.

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New Here ,
Aug 26, 2021 Aug 26, 2021

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Hi Steve, Thank you for your prompt response.  I ended up deleting the InDesign preferences and it magically resolved the problem.  I will however keep a record of your advice as have also had trouble in the past with corrupt files.

 

Thanks Again

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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I'm glad restoring your preferences fixed your problem.

 

 

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Adobe Employee ,
Aug 29, 2021 Aug 29, 2021

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Hi there,

 

We're glad to see that your issue is resolved. In addition to the helpful suggestion shared by Steve, you may follow the troubleshooting steps shared on this community thread if you find similar issues in the future. Hope it helps.

 

Regards,

Ashutosh

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